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What she answers — and what she connects to

One receptionist for the store line. Hear the asks below, then see what is live versus still in testing — never a claim we have not proven on a tenant.

Hear it

Six real asks — tap play

AI-generated demonstration with synthetic voices. Not a real customer call or testimonial. Tap play to listen; the transcript opens right below.

  • How much for a load?

    Sam + Caller · 33s

    Demo — synthesized

    What this demo shows: She asked the washer size first (20-pound), then that price. Demo price only — not a full price list.

    Feature details →

  • Can I talk to a manager?

    Sam + Caller · 37s

    Demo — synthesized

    What this demo shows: On live store lines she holds with music and looks for a manager. If the hold will be long, she asks first. This recording is synthesized and does not play the hold music.

    Feature details →

  • What's my card balance?

    Sam + Caller · 43s

    Demo — synthesized

    What this demo shows: Sample card balance on the demo. Live stores read the real card.

    Feature details →

  • Can someone call me back?

    Sam + Caller · 58s

    Demo — synthesized

    What this demo shows: Message + team text + a reference number. Closes when someone replies done.

    Feature details →

  • Play my voicemail

    Rachel + Caller · 29s

    Demo — synthesized

    What this demo shows: Rachel voicemail playback is in testing — this clip is synthesized, not a live mailbox.

    Feature details →

  • ¿Hablan español?

    Sam + Caller · 36s

    Demo — synthesized

    What this demo shows: Spanish on this demo is a message to the team — not a live Spanish conversation.

    Feature details →

Status

Where we are today

In testing

Coming

  • live English↔Spanish interpretation on staff transfers

We only list what's answering real calls. We check that from real call quality — not a perfection claim.

Integrations

These are the systems she works with. Live means a real store is using it. We do not mark something Live just because the tile exists.

  • FasCard

    Live

    Works with your FasCard laundry-card system — she can read a card balance on the call.

    Works with FasCard

  • WhenIWork

    In testing

    Works with When I Work. Staffed hours from your schedule already feed the attendant-on-duty answer; the full integration is in testing.

    Works with WhenIWork

  • Laundroworks

    In testing

    Works with Laundroworks laundry cards — machines and balance on the call. In testing.

    Works with Laundroworks

  • Stripe

    Parked until first paying tenant

    Billing. Credentials stay encrypted and off the assistant.

  • Know the caller's laundry card from their phone number

    In testing

    When someone calls from a number you've seen, she can look up the laundry card that goes with that phone. In testing.

    Works with laundry cards

  • Outage radar

    In testing

    A heads-up when store lines or the card system look unhealthy. Owner-only. In testing.

  • Live floor facts

    In testing

    On live store lines she can say which washers and dryers are free. This tile stays In testing until we have a named proving call — we do not mark it Live here.

On a call

  • Sam on the guest store line (Rachel is owner/demo/voicemail only)
  • Store hours and directions
  • Card balance look-up
  • Hold with music, then find a manager; message + text if nobody's free
  • Takes a message and texts the team
  • Mid-call SMS with links and confirmations
  • Machine issue report
  • Lost-item intake
  • Verified refund, card reload, and remote start (enabled — live proof pending)
  • Wash-dry-fold questions (in testing)

What staff get

  • Follow-ups from the call
  • Obligations that still need a human
  • Morning briefs and SMS summaries

What owners get

  • What's actually answering — not a wish list
  • Grading and repair queue
  • Cost per call for the owner account
CallsBack.ai operator portal screenshot with caller and store data redacted
Portal preview — data redacted for public marketing.

Machine ate money

When a washer or dryer takes a caller's money. She uses your store's card system. We do not invent prices on this page.

  • LiveMachine issue report — caller logs a bad washer/dryer; staff get a follow-up.
  • In testingCredit / refund / reload / remote start — enabled on live card-system store lines when the charge is verified (reload capped at $10/$20/$50; 2 credits per card per 30 days). Owner live proof still pending — this marketing page does not execute money tools.

Synthesized demo clip: Play machine-ate-money demo.

Call the demo linePricing