Card balance on the call
Guests ask for laundry-card balance; she looks it up on the live FasCard path through LaundryOS — not a parallel CCI client.
Product
What she answers — and how FasCard fits
One screen: the live receptionist answers real store questions, uses LaundryOS for FasCard balance and floor facts, and gives owners a portal to review what happened.
What it answers
- Store hours and directions
- Machine availability (washers / dryers)
- Laundry-card balance (FasCard path via LaundryOS)
- Mid-call SMS with links and confirmations
- Takes a message and texts the team
FasCard capabilities
Floor facts without inventing prices
Washer and dryer counts come from LaundryOS. Spoken dryer start pricing stays on Equip Schedule Prices — never pulse defaults.
Operator portal
Owners review calls, grades, and flags in the portal after email + password + 2FA sign-in.
