Does she sound like a robot?

Call (515) 489-1353 and decide. AI voice, disclosed on every call.

What happens when she can't help?

She takes a message, texts your team, and tracks the callback until someone closes it.

Does my staff have to do anything?

No. They get a text. If they call back, they reply "done" and it closes.

Can she transfer to a person?

Yes, to whoever you set per store and hour.

Detects it and answers in Spanish — in testing now. Live interpretation for staff transfers is being built.

What does "handled without a human" mean?

The caller got what they needed and nobody on your team was interrupted. We publish the number nightly.

AI reception

She picks up.She calls back.

We paid an answering service $500 a month to transfer callers blind and promise callbacks nobody tracked. I own nine laundromats in Des Moines. CallsBack.ai is what I built to replace them — and it runs my stores today.

Hear her answer YOUR number Join waitlist

Demo audio

Hear a synthesized call

AI-generated demonstration with synthetic voices. Not a real customer call or testimonial. Offline-generated with synthetic voices. No live phone call was placed. Download disabled. No PSTN.

Hours + card balance

Sam + Caller · 43s

Demo — synthesized

What happened in the portal: Frozen Demo Laundromat fixtures only (hours/balance/washer start). Captured 2026-09-04T00:00:00Z. Not live LaundryOS or FasCard Schedule.

Full library on the product page.

Running on our own nine stores since July. 1,066 calls answered · 90.6% handled without a human · every callback tracked to close.

Laundry Place N1 scorecard, 168-hour window, as of 2026-09-05. Updated nightly.

reconstructed from real calls, AI voices

Prefer chat

Chat with Demo Laundromat

Same Demo Laundromat facts as the phone line — web chat, not a substitute for hearing her answer your number.

Web chat for Demo Laundromat lives on the product page so this homepage stays fast on phones.

Open Demo Laundromat chat →

Built in the stores

Why I built CallsBack.ai

Twenty-seven years in enterprise IT, then nine laundromats. The phones were the part I couldn't fix with staffing: the same eight questions, at hours nobody wants to work, from people who'd already tried voicemail once and given up. I built the receptionist for my own stores first. She's answered over a thousand calls for us. That's the only reason she's for sale.
— Mike Ramberg, The Laundry Place, Des Moines

Receptionist

Voicemail is where callers give up. She isn’t.

On the demo line: hours, pricing, machine status, card balance, mid-call SMS — and she takes a message and texts the team. Real store tools on the live demo.

Voicemail replacement paths & config →

Assistant

Call her. Hand off tasks. She works the phones.

Owner-assistant outbound is in testing. Receptionist mode on the demo line is live today — hear it yourself.

CallsBack answers everything. FollowsUp makes sure nothing — and no one — slips away.

Pairs with followsup.ai — email and SMS before the call; CallsBack is the live voice when the lead needs a human. One pipeline, two products.

Live today

What she actually does

Voicemail replacement

Voicemail is where callers give up. She isn’t. Answers every call — hours, machines, store questions — for a real operating store.

Mid-call SMS

She texts you directions, links, and confirmations while you’re still talking.

Takes a message and texts the team

When a caller needs a human, she takes a message and texts the team so someone can follow up.

Languages (in testing)

Spanish detects and answers — in testing. Live interpretation for staff transfers is being built. No language ships by name until it passes our tests.

Laundry-card balance

FasCard balance on the live call path through LaundryOS — proven on real store traffic.

Pricing

Three plans. One setup fee.

Store $149 · Store+Card $249 · Fleet (5+) on the call. Setup $299 once per location. Add-ons: Owner Assistant $99/mo · Staff Assistant (per user) $39/mo. Full add-on list and a cost calculator on the pricing page.

vs answering service

	Answering service	CallsBack.ai
Monthly	~$500	$149
Knows your hours, machines, card rules	Reads a script	Reads your store config
Callback promised → tracked to done	No	Yes, with reference number
Texts the caller a recap	No	Yes
After-hours	Voicemail	Answers
Hears your staff's corrections	No	Yes — corrections feed the next call

Full pricing table

Live demo

Call the demo line

Real store configuration on a dedicated demo line — not any store’s public number. She discloses she’s an AI when she answers. Don’t read real laundry-card numbers or PINs on this line.

(515) 489-1353

Real store configuration · AI disclosure at answer · card balance live

Prefer a short clip? Hear a synthesized demo above the fold, or the full set on /product/#demo-audio.

FAQ

Common questions

Does she sound like a robot?: Call (515) 489-1353 and decide. AI voice, disclosed on every call.
What happens when she can't help?: She takes a message, texts your team, and tracks the callback until someone closes it.
Does my staff have to do anything?: No. They get a text. If they call back, they reply "done" and it closes.
Can she transfer to a person?: Yes, to whoever you set per store and hour.
What about Spanish?: Detects it and answers in Spanish — in testing now. Live interpretation for staff transfers is being built.
Do I keep my number?: Yes.
Is there a contract?: Month to month.
What does "handled without a human" mean?: The caller got what they needed and nobody on your team was interrupted. We publish the number nightly.

Early access

Get on the waitlist

We’re onboarding carefully. Tell us your business type — no spam, no third-party form vendors. Need the cadence before the call (email → SMS → then voice here)? Join the followsup.ai waitlist.

Status

Where we are today

Live for laundromats: store lines, hours, machines, card balance (FasCard via LaundryOS), messages and texts, callbacks tracked to close. In testing: owner assistant outbound calling, Spanish. Coming: live English↔Spanish interpretation on staff transfers; more languages, each announced only when it passes our tests. We don't put a feature on this page until it's answering real calls.