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An AI receptionist for medical and dental front desks Handle after-hours and overflow: office hours, location, new-patient intake questions you configure, and a clean message to the front desk — without guessing clinical advice.
We paid an answering service $500 a month to transfer callers blind and promise callbacks nobody tracked. I own nine laundromats in Des Moines. CallsBack.ai is what I built to replace them — and it runs my stores today. Full founder story .
Five calls this vertical gets
What she does with each — live vs in testing
Hours and location In testing Answer configured clinic hours, address, and parking notes.
New-patient intake In testing Collect the fields you allow (name, DOB preference, reason category) — never clinical advice.
Prescription / refill triage Planned Take a message for the care team; do not advise on medication.
Mid-call SMS Live Text forms, portal links, or directions while the caller stays on.
Message the front desk Live Hand off with a short summary the staff can act on.
FAQ
Does this give medical advice? No. CallsBack.ai never gives clinical advice. It speaks configured office facts and takes messages for your team.
Is medical live today? Message-the-team and mid-call SMS are live product capabilities. Clinic-specific intake packs are in testing or planned — waitlist for medical/dental. Prefer laundromats? See AI receptionist for laundromats .