Medical / dental

An AI receptionist for medical and dental front desks

Handle after-hours and overflow: office hours, location, new-patient intake questions you configure, and a clean message to the front desk — without guessing clinical advice.

Five calls this vertical gets

What she does with each — live vs in testing

Hours and location

In testing

Answer configured clinic hours, address, and parking notes.

New-patient intake

In testing

Collect the fields you allow (name, DOB preference, reason category) — never clinical advice.

Prescription / refill triage

Planned

Take a message for the care team; do not advise on medication.

Mid-call SMS

Live

Text forms, portal links, or directions while the caller stays on.

Message the front desk

Live

Hand off with a short summary the staff can act on.

FAQ

Does this give medical advice?
No. CallsBack.ai never gives clinical advice. It speaks configured office facts and takes messages for your team.
Is medical live today?
Message-the-team and mid-call SMS are live product capabilities. Clinic-specific intake packs are in testing or planned — waitlist for medical/dental.

Prefer laundromats? See AI receptionist for laundromats.