Privacy

This page summarizes how Better Cards, LLC (“CallsBack”) handles information for the marketing site, waitlist, and product voice lines. It is a product summary — not a substitute for a counsel-reviewed privacy policy for enterprise contracts.

What we collect

• Waitlist: work email, business type, and optional source tag when you submit the form.
• Website: standard server logs (IP, user agent, request path, timestamps).
• Voice product: call audio/transcripts, tool events, and telephony metadata under the tenant’s configuration when you dial a CallsBack / tenant DID.

How we use it

Waitlist data is used for early-access outreach only. Voice data is used to operate the receptionist/assistant, improve quality, resolve disputes, and meet retention settings the tenant chooses (default often up to 60 days for recordings when retention is enabled).

Processors

Depending on configuration, processing may involve hosting, telephony, speech, and AI vendors under our contracts. We do not sell personal information.

Your choices

To be removed from the waitlist, or to request deletion of waitlist data, email hello@callsback.ai. For product call recording opt-out, ask to transfer to a human or hang up and use another channel — see AI disclosure & recording.

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